Our hotel is currently using the HIS system which is 16 years old. The management upgraded the current system to the Opera system, in which I have experience and training. In a way, it's good for me coz when my boss found out that I have experience in the system, he told me to stay back to help with the transition from HIS to Opera during midnight on the 31st and the 1st of February.
Our work began by transferring the list of in-house guests to Opera. The only way of doing that is to print a list out using the old system and manually entering the data into Opera. We started around 9.30pm and finished at 2.00am on the 1st of February. I went to sleep after that but some of my other colleagues remained to transfer other stuff. Lol, at least I had a room to myself to stay
:D
On the 31st itself, I got a RM100 tip from a group of tourists from China. These tourists were guests in our hotel and they only spoke Mandarin so naturally I dealt with them coz I was one of the 4 staff who knew how to speak Mandarin. About 5.30pm they were asking bout places where they can eat nice local food. They went off after that and returned around 6pm, in a state of panic. Their group was 2 families of 3, mom, dad and child. Both husbands went out so the wives decided to take a stroll and got snatched. The wive who got snatched lost 3 passports, a RM1450 digital camera and RM4oo cash. So since I was the only one who can speak Mandarin during that shift, they insisted on taking me alone to the Padungan station to be a translator ><. And after the report making was done, the husband of the wive who got snatched gave me a hundred bucks! Those 2 families are damn freaking rich. They went to a nearby chinese doctor for treatment(the victim suffered bruises) and I went back to the hotel. I never thought that I would have a free dinner that night. I brought my supervisor who spoke better mandarin along and they insisted that both of us have dinner with them. Lol, it really was a strange day :P
Saturday, February 2, 2008
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